{"id":1925,"date":"2024-02-29T08:25:21","date_gmt":"2024-02-29T08:25:21","guid":{"rendered":"https:\/\/c1cert.se\/?page_id=1925"},"modified":"2024-03-01T08:57:56","modified_gmt":"2024-03-01T08:57:56","slug":"klagomal","status":"publish","type":"page","link":"https:\/\/c1cert.se\/fi\/klagomal\/","title":{"rendered":"Valitukset"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1925\" class=\"elementor elementor-1925\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e528c14 elementor-section-height-min-height elementor-section-items-bottom elementor-section-full_width elementor-section-height-default\" data-id=\"e528c14\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f37a2ea\" data-id=\"f37a2ea\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8ce8fa3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8ce8fa3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3a6c3ba\" data-id=\"3a6c3ba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c11600e elementor-widget elementor-widget-text-editor\" data-id=\"c11600e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Valitukset<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a4900e4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a4900e4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-262b6e6\" data-id=\"262b6e6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ffbe3ed elementor-widget elementor-widget-spacer\" data-id=\"ffbe3ed\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8769fb3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8769fb3\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1b9b175\" data-id=\"1b9b175\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c10dd4 elementor-widget elementor-widget-text-editor\" data-id=\"3c10dd4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Muutoksenhaku ja valitukset<\/h2><p>Me C1 Sertifioinnissa ty\u00f6skentelemme p\u00e4ivitt\u00e4in jatkuvien parannusten parissa, ne ovat yksi parannusty\u00f6n pilareista, ja t\u00e4rke\u00e4 osa sit\u00e4 ovat kaikki valitukset tai valitukset asiakkailtamme, muilta sidosryhmilt\u00e4 tai sertifioiduilta asiakkailtamme. Siksi olemme kehitt\u00e4neet alla olevan prosessin t\u00e4m\u00e4ntyyppisi\u00e4 tapauksia varten.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45b20aa elementor-widget elementor-widget-text-editor\" data-id=\"45b20aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Klikkaa linkki\u00e4 <a href=\"https:\/\/c2e.c2management.se\/c2\/C2Direkt81.SU72G\/?ai&amp;LOGIN=KUNDSYNPUNKT\">t\u00e4\u00e4ll\u00e4<\/a> p\u00e4\u00e4st\u00e4ksesi j\u00e4rjestelm\u00e4\u00e4mme, jossa kuvailet tapauksesi ja muistathan ilmoittaa, kuka j\u00e4tti tapauksen, jotta voimme ottaa sinuun yhteytt\u00e4, jos tarvitsemme lis\u00e4tietoja tapauksesta.<\/li><li>Tapaukset rekister\u00f6id\u00e4\u00e4n j\u00e4rjestelm\u00e4\u00e4mme, joten niiden seuranta on eritt\u00e4in helppoa.<\/li><li>Saat vahvistuksen siit\u00e4, ett\u00e4 olemme vastaanottaneet tapauksesi.<\/li><li>C1 Sertifioinnin tekninen johtaja tai muu valtuutettu henkil\u00f6, joka ei ole asian suhteen puolueellinen, tarkastelee tapausta ja antaa lausunnon.<\/li><li>Arviointi l\u00e4hetet\u00e4\u00e4n sinulle takaisin, ja siin\u00e4 annetaan tietoa siit\u00e4, miten voit hakea muutosta, jos et ole tyytyv\u00e4inen vastaukseen ja tutkimukseemme.<\/li><li>Tapausta arvioidaan C1 Certificationin sis\u00e4isesti, jotta siit\u00e4 voidaan oppia ja sit\u00e4 voidaan parantaa.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-474c639 elementor-widget elementor-widget-spacer\" data-id=\"474c639\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Valitukset Valitukset ja valitukset Me C1 Sertifioinnissa ty\u00f6skentelemme p\u00e4ivitt\u00e4in jatkuvien parannusten parissa, ja ne ovat yksi parannusty\u00f6n pilareista.T\u00e4rke\u00e4 osa sit\u00e4 ovat asiakkaidemme, muiden sidosryhmien tai sertifioitujen asiakkaidemme tekem\u00e4t valitukset tai valitukset. Siksi olemme kehitt\u00e4neet alla olevan prosessin t\u00e4m\u00e4ntyyppisi\u00e4 tapauksia varten. Klikkaa [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1925","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/c1cert.se\/fi\/wp-json\/wp\/v2\/pages\/1925"}],"collection":[{"href":"https:\/\/c1cert.se\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/c1cert.se\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/c1cert.se\/fi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/c1cert.se\/fi\/wp-json\/wp\/v2\/comments?post=1925"}],"version-history":[{"count":25,"href":"https:\/\/c1cert.se\/fi\/wp-json\/wp\/v2\/pages\/1925\/revisions"}],"predecessor-version":[{"id":2484,"href":"https:\/\/c1cert.se\/fi\/wp-json\/wp\/v2\/pages\/1925\/revisions\/2484"}],"wp:attachment":[{"href":"https:\/\/c1cert.se\/fi\/wp-json\/wp\/v2\/media?parent=1925"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}